Average service price

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$ 6031
Interstate move average
21% more than market avg.
$ 2835
Local move average
83% more than market avg.
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Review summary

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62 reviews

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David Prinstein
Jan 06, 2022
Long-distance move from Los Angeles, CA to Miami, FL

Son unos ladrones

The story with this company begins like this, they cost me and told me how much was the amount they were going to charge me, we accepted, then when the day came for them to pick up the things they wanted to charge me because they were not picking up at the door but they had I had to walk about 140 feet to get to my door, there they charged me and since I had no other option we had to accept, after a month and a half it took them to get things down from California to Florida, when in the end they called us my partner left From work right away to receive them, they said goodbye not to enter with the change in the distribution, something that is not my business, they collect things at home because they have to leave it at home because for that I pay, they went to the other equine from the street and they said that they were going to leave it for me there and I told them that was not the case, they told me to enter your house I have to rent a small truck and you have to pay $ 500 dollars, I told them you are crazy and He laughed and told me that it was not his problem, then he told me you have a truck if you want I will bring things for your house in my truck but you have to pay me 200 dollars, besides that he wanted to use my car he also wanted me to pay him ,, They charged me 95 dollars and because my partner took 25 minutes to arrive since I called him, and my partner was so upset that he told him you know give me the change because I am not going to leave you even the $ 5 dollars, the man got in his hand in his pocket and he said you have no change ?? Well, I can't do anything for you and he got on the truck and never gave the change, they broke part of my furniture, like the Company is cliffer, like thieves and liars, because they did not return the money and they did not take care of things, and how I am in the United States, we are going to act as the law requires, I am going to file a lawsuit as they have never had it in their life, and I am writing this because I do not want anyone to go through my bad experience, I am not going to sue them for money, I'm going to sue them so they don't play with people because they work here and it costs a lot for them to come and steal money and not just $ 5, they stole my time, my energy, because a lot of effort I had to make to be able to carry the things for my house because we were my partner and I were the only ones who were there and one had to keep the things and the other had to take them and download them alone, the truth is, never in my life will I hire them again and I'm going to take care of putting them this grade in t All the pages they have, and I have photos and videos, I have proof from when they arrived until they left.

Move size: 1 Bedroom Flat Service cost: $2000

Thumbnail photo by David Prinstein of Stevens Van Lines Second thumbnail photo by David Prinstein of Stevens Van Lines
Patty K
Aug 13, 2018
Long-distance move from Hoffman Estates, IL to Tucson, AZ

Worst Experience.

I hired Midwest who then gave it to Stevens! My boxes came to
us smashed in with holes table scratched and my Custom made Vase 300.00 cracked. On top of it they where late by 4 days!

Their answer wither the boxes are smashed they didn't pack them we did so their not liable even for the box missing. I have pictures of everything they just don't care!

They offered us 112.00 dollars for all damage and missing items. DO NOT USE THEM OR MIDWEST MOVERS in Illinois!!

Move size: Partial Move Service cost: $4500

Thumbnail photo by Patty K of Stevens Van Lines
Anthony
Jan 23, 2014
Long-distance move from Idaho to Colorado

Happy with our move.

If I had questions or concerns, they were responsive. The packing and loading crew, including the driver, were wonderful to work with.  Very quick, efficient and pleasant.  The delivery crew was also great, including the driver. They went out of their way to make my life easier on a stressful day. I would highly recommend Stevens to anyone I knew who was moving. Excellent people and company to work with.  I would not hesitate to use Stevens again if the occasion arose.

Service cost: $2200

Thumbnail photo by Anthony of Stevens Van Lines
Sharon West
Jan 20, 2019
Long-distance move from Meridian, ID to Gresham, OR

Move from Boise id to Portland or.

This move was a disaster. The local agent was Boise Office and Moving. I was a dummy to believe them about how great they were and although I insured my move, I chose a $750 deductible, believing that I would not have any claims. All my wood furniture was scratched and nicked, one end table beyond repair. My very expensive off white sofa had black marks all over it, as well as an upholstered recliner. They tore the laundry room floor in my newly built house and put a hole in the wall at the top of the stairs. I don’t believe the furniture was properly padded; otherwise there would not have been so much damage. If Boise Office is typical of agents for Stevens, steer clear of these guys. The movers were in a hurry to return to Boise, and their work reflected their haste. The inventory sheet was not at all specific so was difficult to determine damaged items. I gave them one star as they did one thing right. That was boxing and wrapping two large wall pictures that were damage free.

Move size: 4 Bedroom Home Service cost: $9000

Thumbnail photo by Sharon West of Stevens Van Lines Second thumbnail photo by Sharon West of Stevens Van Lines
Brie Cropp
Mar 11, 2019
Long-distance move from El Dorado Hills, CA to Phoenix, AZ

Worst moving experience ever!!

If I could give negative stars I would! Do NOT USE THIS COMPANY unless you love chaos, ZERO communication regarding your belongings and RUDE, CONDESCENDING, people when you FINALLY hear from someone after 3 days of ZERO communication after their truck breaks down in route to your drop off destination!

I was left stressed out of my mind, wondering where ALL of my belongings are and if they are okay (everything I own and no courtesy call!!) and having no idea when it would be delivered!! Nobody even called me to tell me the truck broke down!
The one time I was able to reach the driver..as I was waiting for his arrival, said "oh the truck broke down, someone was supposed to call you." That's all I ever got was them throwing out names of people whom were "supposed" to call me but nobody did for 3 days!!

Then they can't even properly load a 10 x 10 storage unit!! Cramming a 5 x 7 $2000 mirror at the opening for it to fall upon opening the door!! On ME!! Inexcusable on EVERY level from start to finish! They did not even properly tag items as some were coming to a home and others to storage so I needed up with 4 items at the house that were to be in storage and vice CRESA in the storage! This was after being condescendingly assured that they would know what was to be dropped off where! Boxes marked fragile are dented and I will be writing more when I get the courage to go back to the storage and open them up. Who treats someone’s belongings like this?

The WORST moving experience EVER!! And I have moved a lot!!

Stevens Van Lines is reprehensible!

Move size: 4 Bedroom Home Service cost: $2885

Thumbnail photo by Brie Cropp of Stevens Van Lines
David Martin
May 19, 2019
Local move within Illinois

A Wolf in Sheep's Clothing.

Stevens Van Lines (Saginaw, MI) was hired and contracted by me via SafeWay Moving & Storage (Lake Forest, CA) to move our household goods from Southern California to Chicagoland. The "white glove" packing was completed on 8/27/18, goods were loaded on 8/28/18 and delivered on 9/4/18. As there was evidence of damage to some household goods, we had swiftly alerted the broker (SafeWay Moving & Storage) the same day of delivery, asking them to address the issue for us. After the broker confirmed they were getting nowhere w/ Stevens related to any damages, I was informed on 10/18/19 to file an official claim myself, which I did on 10/19/18. Relating to one of our most prized pieces of furniture, our buffet was rebuilt by the driver/team upon delivery. However, when the legs put back on underneath, either the wrong screws were used or they were tightened too much, puncturing the inside of the cabinet from the bottom up, which was completely unnoticeable until we had began loading the cabinet well after the team had gone.

Without sending anyone to my property to physically inspect the damage, Stevens had swiftly denied my claim on 10/25, with the following rebuttal, which they continue using today. "As this item is one that would be used on a daily basis it is reasonable to conclude that if the loss occurred while the item was in our custody, it would have been noticed either at delivery or shortly thereafter. The damage/loss for this item was not reported until 46 days after delivery. We find that the 2nd element of Carmack has not been proven. When this shipment delivered you signed the inventories acknowledging that the shipment was received in apparent good condition unless otherwise noted. You did not note any damage to this item at the time of delivery. There is no evidence that the damage that is now being claimed is a result of our handling or that this item changed condition while under our care, custody, and control. Therefore, we must respectfully deny liability."

Unfortunately, they continue holding their line on this excuse. And their contracts are written so vaguely that any wrongdoing will always be pointed back at the consumer while protecting their corporation.

Move size: 4 Bedroom Home Service cost: $11000

Thumbnail photo by David Martin of Stevens Van Lines Second thumbnail photo by David Martin of Stevens Van Lines
James And Joann Rowe
May 08, 2013
Long-distance move from Michigan to Florida

Fabulous moving experience.

Cannot say enough about the move Stevens provided when we moved from Michigan to Sarasota, FL. The sales person, John, gave us a quote and was professional throughout.  The day before our move, we received a call from our driver, Jerry Hunt, to tell us when he would arrive, provide us his cell phone number, time of arrival, and assure us he would be responsible for our move until delivery in Sarasota and we could call him anytime.
Jerry and his wife Julie arrived the next morning with John and from the moment they arrived, we knew these people were pros and we didn't need to worry about a thing.  They protected our home to avoid damage, inventoried everything along with me, and wrapped our furniture to avoid damage.  They never expressed impatience when I questioned everything.
They stayed in contact with us and every item arrived in perfect condition on time.  They took better care of our property than we did and I cannot say enough about the professionalism they provided us.  They were wonderful.
Brenda from Stevens Corp also stayed in touch with us to insure we were having a great move.
We were terrified going into this move when we saw some of the reviews on moving companies in general.  This was our experience and I would use Stevens again any day in the future.

Service cost: $3200

Roy Rimmer
May 14, 2013
Local move within Florida

Great Job.

I have always been afraid to let other people handle things that were valuable or meant a lot to me. However after living in a home for many years, you find yourself with a collecion of very important things. When it was time to move, I seriously had written off the idea of hiring a moving company, and would handle the move on my own. After beginning the process of packing my things, realizing how long this was taking me, then realizing that I was need a mover I called Stevens, they  Did a real good job! My last move was very bad and I was scared. They packed all kinds of stuff. They called 2 days before the move and 2x a day during move. Office staff very nice on the phone Truck was old but well maintained and they loaded stuff all the way to ceiling. They worked all day and took just a couple of breaks. Parked the truck really close to house and then put down plywood on sidewalk and carpet on my floors. They even packed the beds in a box. The price was a litttle higher than the other companies but they answered all major concerns. They also suggested insurance which I didn't hear that from anyone else.  The overall price of the whole move (including all additional services and packing materials provided by the moving company). Was really worth the money. Information about damaged or stolen items and the claim process. Ronnie the driver kept asking me how it was going and that I was happy.

Service cost: $4625

Corinne Sherman
Aug 11, 2013
Long-distance move from Michigan to California

Weeks Late, Quote was NO where near Actual Payment!!

DO NOT USE THEM! Truck was loaded on July 24 going from MI to CA today is Aug. 11 and HOPEFULLY goods will be here tomorrow.  Was told we will be reimbursed for lodging and meals and expenses with receipts..we have seen other people getting $100 per day for reimbursement..this is all AFTER we were told that our load was overweight and we have to pay another $3500 THIS IS AFTER a salesmen went through Our entire house, Garage and Shed and gave us an estimate.  Yes we did add and subtract some things along the way but our FIRST and Original Estimate was actually HIGHER than the actual shipping quote!!  I cannot believe a Moving company can Under Estimate by $3000! Then after arriving in California we attempted to contact salesman to get final payment so we could get cashiers check ready since shipment was supposed to be delivered between Aug 1 and Aug 5 he finally got back to us after 3 days gave us final amount of over $11,000 and told my wife to contact corporate on expenses for inconvenience.  Although we appreciate the little amount for reimbursement how about also looking at the GROSSLY underestimate of the move itself!!

Service cost: $8000

Ann Miller
Jun 12, 2012
Local move within Ohio

Stay Away From Stevens.

Worst move I have ever had.  The salesman came to our home to give us a quote.  He reviewed all of our items.  The movers came and rushed packing. They broke several items and marked up my walls!  When they unloaded they placed all of the boxes in the wrong rooms and placed a lot of boxes in the garage.  We essentially had to move them ourselves.  Then they called and said we owed another $900 for extra glass and weight.  I called and explained that we had nothing new and that we should have been quoted for what we had.  They did nothing to resolve our issue.  Their customer service is horrible.  They are dishonest.  STAY AWAY!  I hope I have saved you some headaches!

Service cost: $9854

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Company Info

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Their address is 527 W. Morley Drive, Saginaw, MI, 48601, but removals usually cover a much larger area.

Company Notes

Regarding the negative reviews: We are specifically responding all reviews so far on this site and would like to make a statement to all users of it. We would ask that your please provide his/her name and email to one of our customer care representatives at our Live chat at www.stevensworldwide.com. Tell them that it is for the VIP CENTER and they will route it to us for follow up. Stevens Worldwide Van Lines regrets that there was any displeasure using our service and agents. Stevens is committed to Total Customer Satisfaction. We would like to apologize for the issues you faced in your move. We understand that a move is a very important event, and regret any inconvenience that you faced.

About the Business

Stevens Van Lines reviews and ratings. The company is also called as Stevens Worldwide Van Lines. Read Stevens Van Lines complaints, testimonials and consumer reports by actual customers of the moving company.

Licenses & Certificates for Stevens Van Lines

ICC MC number: 74681
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 72029
(US Department of Transportation number)

Local State License: not provided

What is Stevens Van Lines cost for local moves?

We have calculated an approximate local moving market average price from 55 reviews of people moving within Michigan to be $1552.

From 8 local reviews for Stevens Van Lines, we have calculated an average moving cost of $2835 for local moves.

This could mean that Stevens Van Lines is more expensive with about 83% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Stevens Van Lines cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Stevens Van Lines, we estimate that their average long-distance moving costs will be around $6031, based on 40 long distance moving reviews.

This could mean that long-distance moving services costs of Stevens Van Lines for moving between states is more expensive with about 21% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Stevens Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Partners and Agents

We have 21 companies affiliated with Stevens Van Lines in our database. These could be partners, agents or franchisees. Sometimes these regional partners are assigned for a certain region where the main company operates.

Community testimonials, ratings and consumer reports on Stevens Van Lines - a professional company located in 527 W. Morley Drive, Saginaw, MI, 48601. Discover Saginaw, Michigan moving companies.

*RemovalReviews may not be affiliated with Stevens Van Lines and the estimates may be provided from other professional removals in our network.

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